Frequently Asked Questions

No. We welcome everybody including students, professionals, key workers, international visitors and retired people

You need to be working and earning a gross wage (before tax and deductions) that covers 2.5 times the rent. So if your rent is £100 per week, you’ll need to be earning £250 per week. You must have the right to live and work in the UK and provide sufficient photographic identification. There’s no credit score checks but we do take up references with your employer, previous landlord and a suitable person that can provide a character reference. Ideally a professional and certainly not a family member.

No problem, we’ll just need a guarantor who does meet all of our criteria and who is prepared to act for you and assume your responsibilities and liabilities. For students, we will also consider loans and grants in your application

Regrettably we do not accept people who require Universal Credit to make up all or part of their rent

In some cases yes. This depends on the building and room – a property search on this site will show you which rooms give you the option. In every case, both tenants must enter into the tenancy agreement and meet all the criteria

Yes of course. However, it is essential that you notify us if you allow anyone into the building who isn’t a resident of that home. You must notify us in advance by email at with the visitors full name and how long you expect them to stay. Lets2share reserve the right to refuse visitors without explanation

No. Smoking is strictly forbidden inside every home. You are welcome to smoke outside of the building in the designated areas. Residents found to be smoking or evidence of smoking will automatically incur a £350 penalty

Your deposit is paid into our secure Client Account and then registered with Deposit Protection Service within 30 days. We will provide you with evidence of the deposit being secured by DPS. At the end of your tenancy, the deposit is released by DPS once we and you have agreed on its distribution. Where rent is still owing or damage beyond fair wear and tear has occurred, this may affect the amount of deposit returned to you

We typically state 5-10 days although this depends on how quickly you respond to us with required information. We’ve moved people in within 24 hours before but delays are usually waiting for applicants or references to respond

Anything is possible! We often have whole flats or buildings. The sooner we know your requirements the best chance we’ll have of providing what you’d like

This is detailed in the tenancy agreement which you’ll have plenty of time to read before proceeding. Although we have a dedicated maintenance team and cleaning service we do expect you take care of your home and do the little things such as:

  • Ensure safety and security by keeping doors closed and locked
  • Keeping the home clean and tidy
  • Putting the bins out for rubbish collection
  • Take good care of appliances
  • Air the home and not allow condensation to build up
  • Notify us of breakages or failures
  • Change the odd lightbulb if you can
  • Monitor the temperature and open windows

No. Our keys are high grade security keys that can only be copied by us at one location. There is no need for you to have a spare key (unless there are two people to one room). If you lose a key, there is a charge for a new one to be provided. If you lock yourself out during business hours you are permitted to borrow a spare key. If there is a need for us to attend the building out of normal business hours there will be a charge payable by you

Please click here for details

All of our tenancies are Assured Shorthold Tenancies under the Housing Act 1988 unless stated otherwise

The minimum is typically six months and there is no maximum. We’ll normally start with a six month agreement and then renew it every six months or let it roll on monthly. If you are looking to stay for a shorter period, this can sometimes be arranged – please get in touch to discuss your requirement

Regrettably, we do not currently accept pets in any of our homes

No. We are a corporate platform providing a range of property investment and trading products and services to property professionals and institutions.

We do have a Lettings and Asset and Facilities Management function within the organisation to facilitate and control our clients’ interests and this area is authorised and regulated by ARLA (Association of Residential Letting Agent), The Property Ombudsman and is a member of the Safe Agent scheme

Our digital platform is the gateway to our organisation. It provides relevant and timely information. The platform is currently Generation 2.0 and will continue to undergo significant development and enhancement as we continue to grow. Online allows us to be agile, lean and efficient in both time and money

That doesn’t mean we don’t meet – quite the opposite; it allows us to get out and about and meet our clients in all kinds of weird and wonderful places. We also engage with people through video and conference calls on a regular basis

Great news! Please feel free to email or call us in the first instance